Privacy Policy

1. Who We Are

Lebanon Scapes & Construction ("we", "us", "our") is a landscaping and hardscaping company based in Lebanon, TN. Our website is www.lebanonscapes.com. We can be reached at Info@lebanonscapes.com or 615-487-2965.

2. Information We Collect

We collect information you voluntarily provide through our contact form or when you call or email us, including:

• Your name
• Email address
• Phone number
• Service address or project details
• Any other information you choose to include in a message

We also collect basic technical data when you visit our website (IP address, browser type, pages visited) through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information you provide to:

• Respond to estimate requests and inquiries
• Schedule site visits and project appointments
• Send quotes and project-related communications
• Follow up on completed projects

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Contact Form Data

When you submit our contact form, your information is transmitted securely to our team. We retain form submissions for business record purposes. You may request deletion of your information at any time by emailing Info@lebanonscapes.com.

If you use our AI chat assistant, your questions and replies are sent through Replit AI Integrations to OpenAI to generate answers. The AI provider may process and retain messages under its own policies. Do not include payment details, passwords, or other sensitive information.

With your permission, we collect your name, phone number, and project address in the chat contact form and email those details and your conversation transcript to our team through Resend so we can call you to discuss your project and arrange an appointment. Contact-form fields are not sent to the AI provider. After you opt in, updated transcripts may be emailed when you add your address, stop chatting, or close the chat. These emails are retained in our business inboxes for follow-up; you may request deletion by contacting us.

We do not save chat transcripts in our database. Chat history and contact-form details remain in browser memory until you reset the chat or reload the page. An AI reply alone does not submit a callback request. A submitted callback request is not a confirmed appointment; our team must contact you to agree on scheduling.

5. Cookies & Analytics

Our website may use cookies and third-party analytics services (such as Google Analytics) to understand website traffic and improve our services. These tools collect anonymized usage data. You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable technical and organizational measures to protect the information you share with us. Our website uses HTTPS encryption for all data transmitted through the site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: